From the Singapore Kindness Movement website:
The revered Indian Nationalist leader, Mahatma Gandhi, once stepped aboard a train and one of his sandals slipped off and landed on the tracks. As the train was moving, he was unable to retrieve it. So, he calmly took off his other sandal and threw it back along the track close to the first sandal.
When asked why he did it, Gandhi smiled and replied, "The poor man who finds the sandals on the track will now have a pair that he can wear.
Monday, February 23, 2009
Friday, February 06, 2009
The power of suggestive selling
From Adam Khoo's book, "Secrets of Building Multi-million Dollar Businesses":
Boosting Your Customer’s Average Dollar Purchase
One day, a young Indian guy moves to a big city and goes to a mega store looking for a job. The manager asks, "Do you have any sales experience?" The young man says, "Yes, I was a salesman in my home town."
Liking what he heard, the manager gave the young man a chance. "You start tomorrow. I'll come down after we close and see how you did, but let me give you a few sales tips. If a customer comes looking, say, for a can of paint, you might suggest that he also buy a roller paint brush, or paint thinner. Do you get the idea?," the manager asked.
"Yes indeed," the young man said. His first day on the job was tough but he got through it. After the store was closed, the manager came to check up on him.
The manager asks, “How many sales did you make today?
The young man says, "One"
The manager sighs, "Just one? Our sales people average 25 to 40 sales a day. How much was the sale for?"
The young man says, "$220,117.20."
The manager exclaims, "What? $220,117.20? What did you sell him?"
The young man replied, "First I sold him a small fish hook. Then I sold him a medium fishhook. Then I sold him a larger fishhook. Then I sold him a new fishing rod. Then I asked him where he was going fishing, and he said down at the ocean, so I told him he was going to need a boat, so we went down to the boat department, and I sold him that twin engine Sunseeker Predator 68.
Then he said he didn't think his Subaru would pull it, so I Took him down to the automotive department and sold him that 4- Wheel Drive Land Rover."
The manager says "You mean a guy came in here to buy a fish hook and you sold him a boat and truck?!"
The young man said, "No, no, he came in here to buy a box of sanitary pads for his wife and I said, "Well, since your weekend's already screwed up, you might as well go fishing."
Boosting Your Customer’s Average Dollar Purchase
One day, a young Indian guy moves to a big city and goes to a mega store looking for a job. The manager asks, "Do you have any sales experience?" The young man says, "Yes, I was a salesman in my home town."
Liking what he heard, the manager gave the young man a chance. "You start tomorrow. I'll come down after we close and see how you did, but let me give you a few sales tips. If a customer comes looking, say, for a can of paint, you might suggest that he also buy a roller paint brush, or paint thinner. Do you get the idea?," the manager asked.
"Yes indeed," the young man said. His first day on the job was tough but he got through it. After the store was closed, the manager came to check up on him.
The manager asks, “How many sales did you make today?
The young man says, "One"
The manager sighs, "Just one? Our sales people average 25 to 40 sales a day. How much was the sale for?"
The young man says, "$220,117.20."
The manager exclaims, "What? $220,117.20? What did you sell him?"
The young man replied, "First I sold him a small fish hook. Then I sold him a medium fishhook. Then I sold him a larger fishhook. Then I sold him a new fishing rod. Then I asked him where he was going fishing, and he said down at the ocean, so I told him he was going to need a boat, so we went down to the boat department, and I sold him that twin engine Sunseeker Predator 68.
Then he said he didn't think his Subaru would pull it, so I Took him down to the automotive department and sold him that 4- Wheel Drive Land Rover."
The manager says "You mean a guy came in here to buy a fish hook and you sold him a boat and truck?!"
The young man said, "No, no, he came in here to buy a box of sanitary pads for his wife and I said, "Well, since your weekend's already screwed up, you might as well go fishing."
Tuesday, February 03, 2009
Wheee~~ lil' printer is safe now.
Ever since we moved our Canon MX318 to the work table under the air conditioner, I've always felt kinda worried that one day the AC could leak and water drops would spoil the trusty lil' printer.
Not anymore!! I finally stole some time to craft together a really simple printer cover today. A great chance to use the tiny little "Roman" sewing machine he got me for a surprise a few months back...
It worked!! Woohooo!! I'm so happy with myself. Granted, the thread broke quite a few times and I had to go over a few places more than once... ahem. Oh well, thank God I'm not doing this for a living, but what a wonderful little addition to our study this printer cover turns out to be! :)
Yep, it's got loads of flowers and lace. But most importantly, it's WATERPROOF! Yay!!
Ok stop gloating, time for supper... heheheh.
Not anymore!! I finally stole some time to craft together a really simple printer cover today. A great chance to use the tiny little "Roman" sewing machine he got me for a surprise a few months back...
It worked!! Woohooo!! I'm so happy with myself. Granted, the thread broke quite a few times and I had to go over a few places more than once... ahem. Oh well, thank God I'm not doing this for a living, but what a wonderful little addition to our study this printer cover turns out to be! :)
Yep, it's got loads of flowers and lace. But most importantly, it's WATERPROOF! Yay!!
Ok stop gloating, time for supper... heheheh.
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